Question 1

Are the compliance courses kept up to date?

Accepted Answer

Yes. Adaptive's team regularly updates the compliance courses to reflect any changes in laws or best practices. In the admin interface, each course comes with an "updated on" timestamp or version note so you can see that it's current. The content is also expert-reviewed and "audit-ready," meaning it's designed to meet regulatory requirements and is refreshed whenever regulations change. For example, if a new amendment to a law comes into effect, Adaptive will push an update to the relevant module. This ensures that when employees take the training, they're always learning the latest rules. Additionally, because Adaptive provides those visible update records, organizations can confidently demonstrate to auditors that their training materials were up-to-date at the time of delivery.

Question 2

Are the sexual harassment training modules location-specific?

Accepted Answer

Yes. Adaptive provides sexual harassment prevention training tailored to comply with specific regional regulations. For example, it offers specialized modules for certain states or countries: a common case is having a module for California Sexual Harassment Prevention that meets California's strict legal requirements, and other versions for other locales. Often there are separate modules for managers and supervisors versus regular employees, since laws often mandate additional training for those in supervisory roles. Adaptive's platform will deliver the appropriate module based on the user's location (and role), ensuring that each employee and manager receives the harassment training content that is legally required for their jurisdiction.

Question 3

Are these compliance modules designed for both employees and managers?

Accepted Answer

Yes. Adaptive typically provides different versions or enhancements of modules for general employees versus managers when appropriate. Certain topics – like sexual harassment prevention or handling of confidential information – have manager-specific components (since managers have special responsibilities to report issues and model behavior). For instance, the harassment training includes a standard module for all staff and an additional module for supervisors that covers how to respond to complaints and the legal duty to act on knowledge of harassment. The platform automatically assigns the correct modules based on the user's role (as designated in the system). This ensures that managers receive extra training on leadership obligations and compliance oversight, while all employees get the foundational training. By tailoring content this way, Adaptive makes sure each audience gets relevant guidance.

Question 4

Can Adaptive create custom deepfakes of anyone at our organization?

Accepted Answer

Yes. Adaptive's platform can generate custom deepfake videos of specific people in your organization with minimal input. An admin provides one clear image and a short voice sample of the person (around 10 seconds), plus a text script, and Adaptive's AI will produce a realistic video of that person delivering the script. These custom deepfake personas can then be embedded into training modules or phishing simulations, making scenarios highly personalized to teach employees how to recognize AI-driven impersonation attempts.

Question 5

Can Adaptive deliver state-specific workplace compliance training?

Accepted Answer

Yes. Adaptive's library contains modules that meet specific state-mandated training requirements. For example, it offers a California Sexual Harassment Prevention course with separate versions for employees and for supervisors (complying with California's AB 1825 and SB 1343 laws). Similarly, if certain states require training on particular topics (like ethics or safety) with defined durations or content, Adaptive provides modules built to those specifications. You can assign these state-specific trainings to the relevant employees (often Adaptive will auto-assign based on their office location in their profile). This ensures that organizations can easily satisfy state laws using Adaptive, rather than having to procure additional state-tailored training content.

Question 6

Can Adaptive help organizations demonstrate compliance during audits?

Accepted Answer

Yes. Adaptive makes it straightforward to demonstrate compliance training to auditors or regulators. All training completion data is stored and can be presented in comprehensive reports – for example, you can show that 98% of employees completed their annual GDPR training and see the 2% who are due for makeup sessions. The platform also captures policy attestations (employees clicking "I Agree" or answering attestation questions within a module), which is exactly the kind of evidence auditors often look for. During an audit, an admin can quickly generate documentation from Adaptive that includes dates, participant lists, scores, and attestation details for each required course. Because Adaptive's courses are kept current and labeled as such, you can additionally demonstrate that the content itself met current standards at the time of training. In short, Adaptive provides both the training and the paper trail that organizations need for audit compliance.

Question 7

Can Adaptive identify high-risk departments or teams?

Accepted Answer

Yes. Adaptive's reporting and risk scoring system can pinpoint which departments or groups in the organization carry higher human risk. It compiles data such as how many phishing emails each department fell for, how promptly (or not) they complete training, and other behavior indicators, and then it can rank departments by an overall risk metric. For instance, you might see that the Sales Department has a risk score of 80 (perhaps because several sales people clicked phishing links and are behind on training) whereas the Finance Department has a score of 30, indicating lower risk. These insights are typically visualized in dashboards or reports, so at a glance an admin can tell which teams need more attention. By identifying "hot spots" – say, the Engineering team having many unresolved vulnerabilities or the Marketing team lagging in training – the organization knows where to focus additional training or simulated attacks to bolster defenses.

Question 8

Can Adaptive support compliance and governance efforts?

Accepted Answer

Yes. Adaptive Security's platform is designed with compliance in mind and can actually bolster an organization's governance posture. For example, the training modules include policy attestation features – employees often must affirm they've read and understood key policies within courses, and Adaptive logs that acceptance. The system also maintains detailed records of all training activities (who took what course, when, and their results), which can be invaluable during audits. Adaptive integrates with common compliance tools and can automatically send training completion data to a central repository or GRC system. This means when it's time to demonstrate compliance (say for ISO 27001 or HIPAA training requirements), an administrator can easily pull audit-ready reports from Adaptive rather than chasing spreadsheets. In short, Adaptive not only trains users but also creates the documentation and data trails that organizations need to satisfy regulators and internal auditors.

Question 9

Can newsletters be shared outside of email?

Accepted Answer

Absolutely. While email is a common way to distribute Adaptive's newsletters, the content isn't limited to email format. Administrators can download the newsletter (often provided as an attractive PDF or image-rich HTML) and share it on other platforms. For example, many organizations will post the PDF of the monthly security newsletter on their intranet site or in a Slack channel or Teams group dedicated to security updates. Some may even print a few copies to pin on bulletin boards in break rooms. The idea is to reach employees where they are – so if your company has a strong chat or collaboration space culture, dropping the newsletter there as a file or link can increase engagement. Adaptive's content licensing permits this internal sharing, and the formats provided are generally easy to view across different mediums.

Question 10

Can organizations create custom compliance training content?

Accepted Answer

Yes. Using Adaptive's AI Content Creator, organizations can easily generate custom compliance training modules on any topic they need. If there's a regulation or internal policy not already covered in the library, an admin can input the relevant material (say, a policy document or a summary of a law) and the platform will produce a structured draft course for it. From there, the admin can adjust wording or add company-specific examples. This means if tomorrow a new law comes into effect or you introduce a unique company policy, you don't have to wait for a vendor to supply training – you can create it yourself quickly and ensure it matches your exact requirements. The AI assists in doing the heavy lifting (like writing quiz questions or highlighting key points), drastically reducing the time and expertise needed to develop professional training content on the fly.

Question 11

Can organizations create new compliance training with Adaptive?

Accepted Answer

Yes. Adaptive gives you the ability to create brand-new compliance training content using the same AI-powered tools it uses for security topics. If there's a niche regulation or an internal policy you want covered, you can feed the AI Content Creator with the raw information (anything from a policy document to a summary of the law) and it will produce a draft of an interactive course. This draft will include slides, text, and even quiz questions or scenario interactions. You can then edit or augment any part of it. The end result is a professional, narrated module tailored to that specific compliance need – created in a fraction of the time it would normally take to author a course from scratch. This is extremely useful for adapting to new regulatory frameworks or company-specific rules.

Question 12

Can organizations customize the Phish Alert Button?

Accepted Answer

Yes. Adaptive allows administrators to configure the look and behavior of the Phish Alert Button to align with their environment. For example, you can apply your company's branding (like a custom icon or label for the button) and set the acknowledgement or feedback text that users see after they report an email. On the backend, you can decide which security team members or systems get alerted, and even integrate the PAB's outputs with your existing incident response workflows or ticketing systems. Essentially, while the core function (reporting and triage) is standard, the presentation and integration of the PAB can be tailored so that it feels like a natural part of the organization's processes.

Question 13

Can organizations customize training content?

Accepted Answer

Yes. Adaptive includes an AI-driven Content Creator that allows teams to quickly tailor or create training modules to fit their needs. You can modify any of Adaptive's prebuilt courses – changing the text, adding company-specific examples, adjusting the tone – or even generate entirely new modules by inputting your policy documents or scenario ideas. The platform will produce on-brand training content in seconds which you can then fine-tune. This means organizations can ensure the training reflects their internal policies, industry-specific cases, and preferred terminology. Everything from the slides and quizzes to the embedded images can be customized, so the training feels fully "yours" rather than a one-size-fits-all module.

Question 14

Can organizations measure engagement with deepfake training?

Accepted Answer

Yes. Adaptive logs how employees interact with all training content, including any deepfake videos or scenarios. For example, if a deepfake video is part of a training module, the system can record whether the employee watched it to completion, how they answered any follow-up questions, or if they attempted to replay it. In a phishing simulation context, if a deepfake persona was used (say a video on a phishing page), Adaptive can note whether the employee clicked the link to view that video and if they then reported the phishing email or not. These data points show which employees are engaging and who might still be struggling. In reporting dashboards, an admin could see, for instance, "X% of users identified the CEO video as fraudulent." By measuring this engagement and success rates, organizations can gauge the effectiveness of the deepfake-based training – if many people were fooled by the fake video, that's an indicator more training is needed in that area, whereas high detection rates would demonstrate improved awareness.

Question 15

Can organizations use their own executives in deepfake training?

Accepted Answer

Yes. In fact, that's one of the primary use cases of Adaptive's Custom Deepfake Personas. The platform allows you to create AI personas modeled after your actual executives or other key staff (with their permission). By doing so, you generate training content that is extremely relevant – employees are more likely to pay attention when they see a familiar face or hear a familiar voice, even if it's an AI recreation. For example, a training phishing email might contain a video of your real CEO (AI-generated) asking for sensitive info, to see if employees will verify it. Using your own leaders in these deepfakes drives home the point that attackers could target your company by impersonating specific people that everyone knows. It adds realism: employees learn not just "someone might impersonate a boss," but "someone could impersonate our boss." This considerably boosts the impact of the training, as it feels very real to your organization.

Question 16

Can remediation actions be reversed?

Accepted Answer

Yes. Any automated action taken by Adaptive's Phish Triage can be undone with a single click. The system keeps track of what it removed or quarantined, and if an administrator determines that an email was mistakenly flagged, they can instantly restore that message to the users' inboxes in its original state. This safety net is important – it means you can confidently use aggressive auto-remediation (like deleting emails) knowing that if something was caught in error, you have a quick rollback option. Additionally, admins can fine-tune the confidence thresholds that trigger automatic deletion vs. escalation, giving control over how cautious or aggressive Triage should be. But bottom line, any action (deleting an email, for instance) is fully reversible to prevent accidental loss of legitimate emails.

Question 17

Can reports be customized or filtered?

Accepted Answer

Yes. Adaptive's reporting interface is quite flexible. You can apply filters to focus on specific subsets of data – for example, viewing phishing results just for the Finance department, or training compliance just for new hires who joined in the last 3 months. You can also group data by various fields; a common use is grouping by department or location to compare performance between them. The platform allows custom date ranges so you can create reports for a particular quarter or year. Moreover, you can select which metrics or columns you want to include if you're generating a CSV or PDF for export. In many cases, admins can also create "custom reports" by saving a set of filters – e.g., a report that always shows phishing clicks by office location. Essentially, while Adaptive comes with many pre-built reports, it also gives you the tools to slice and dice the data as needed to answer ad-hoc questions or to integrate with how your organization categorizes people.

Question 18

Can reports be delivered automatically?

Accepted Answer

Yes. Adaptive has a scheduling feature for reports. An administrator can set up a particular report (for example, a monthly "Security Awareness Summary" or a weekly "Phishing Failures Digest") and schedule it to be emailed to specified recipients at regular intervals. For instance, you might have a training completion report auto-send to HR and Compliance on the first of each month. These scheduled reports are delivered as PDFs or Excel files (or via a link) and contain the latest data without any manual intervention. This automation ensures stakeholders are kept informed routinely. You can control the frequency (weekly, monthly, quarterly, etc.) and the recipients (maybe the CISO and direct reports, or regional managers, depending on the report). By taking advantage of this, organizations can maintain a steady flow of information to leadership and relevant teams about the program's status without someone having to remember to generate and send it.

Question 19

Can SMS phishing be customized?

Accepted Answer

Yes. Adaptive allows a high degree of customization for smishing simulations. Administrators can choose from a library of pre-written SMS phishing templates (such as "HR Notification" or "Bank Alert") and then tailor the details to fit their organization. You can edit the message content, insert personalizations like the employee's name, tweak the sender name or number (to mimic local brands or internal numbers), and decide on the payload (a link vs. a requested reply). You can also schedule when these texts go out, perhaps aligning with work hours or, conversely, sending at odd hours to imitate attackers. Because threats differ, an organization might create a custom scenario – say, a fake message about an office event or an IT support verification – which Adaptive supports through its template editor. The platform's flexibility means the security team can craft SMS tests that feel relevant and believable to their specific employee base, increasing the realism and educational value of the simulation.

Question 20

Can you build your own training modules with Adaptive Security?

Accepted Answer

Yes. Adaptive includes an AI-powered Content Creator tool that lets you build custom training modules from scratch. You can simply provide the topic or even paste a link or text about a new threat or policy, and within seconds the platform will generate an engaging, narrated training module on that subject. You have control to edit or refine the AI-generated content as needed, and you can incorporate audio voiceovers, custom images, and interactive elements. This means you can create entirely new compliance or security courses (or adapt existing ones) very quickly to address any emerging need.

Question 21

Can you edit Adaptive Security's prebuilt training modules?

Accepted Answer

Yes. Adaptive's training modules are fully editable and can be tailored to your needs. The platform provides an AI Content Creator that lets you quickly customize any prebuilt module's text, images, or tone in seconds. You can also adjust branding and language – modules can even be translated into different languages or tweaked in style to fit your organization's voice. In short, every aspect of the training content (from quizzes to slides) can be modified so that it aligns perfectly with your policies and culture.

Question 22

Do the modules address data protection and regulatory frameworks?

Accepted Answer

Yes. Adaptive's content library includes modules dedicated to major data protection laws and industry regulations. For example, there is training on European GDPR requirements – covering topics like lawful bases for processing and data subject rights. There are modules on U.S. privacy laws like CCPA (California Consumer Privacy Act) that highlight consumer data rights and business obligations. Healthcare organizations can use Adaptive's HIPAA module to train staff on protecting patient health information. Financial institutions will find courses on standards like PCI DSS (Payment Card Industry Data Security Standard) for handling credit card data and on laws like GLBA (Gramm-Leach-Bliley Act) for customer financial information. These modules break down the key points of each framework into understandable practices for employees. By covering these frameworks, Adaptive helps ensure that staff are aware of the specific rules that apply to their role or industry.

Question 23

Does Adaptive create custom email phishing?

Accepted Answer

Yes. Adaptive's platform can automatically generate highly targeted spearphishing simulations by leveraging open-source intelligence (OSINT) about your organization. It uses AI to scrape public information (like news about the company or executives' public profiles) and then craft personalized phishing emails based on that data. This means the phishing tests can include details that a real attacker might know, such as a current project name or a recent company event, making them very realistic. This OSINT-driven approach allows Adaptive to create custom spearphishing scenarios unique to your organization's public footprint, enhancing the relevance and effectiveness of the simulations.

Question 24

Does Adaptive integrate with existing enterprise tools?

Accepted Answer

Yes. Adaptive provides out-of-the-box integrations with many common enterprise systems. It can sync with directory and HR systems (like Active Directory, Okta, Workday) to automatically import users and organizational structure. It also integrates with email platforms and communication tools – for instance, linking with Slack or Microsoft Teams to send training notifications or capture reports. For compliance and analytics, Adaptive offers an API and connectors (for example, to SIEM solutions like Splunk) to export data or trigger incidents. These integrations mean Adaptive can fit into your existing workflows (e.g. auto-enrolling new hires via HRIS, or creating tickets in a SOC queue) rather than operating in a silo.

Question 25

Does Adaptive offer interactive GDPR training?

Accepted Answer

Yes. Adaptive's GDPR training isn't just slides of legal text – it's delivered through interactive scenarios that engage employees in learning. One example is an interactive module often called "Spot the Breach," where employees are presented with a scenario (say, an email containing personal data being sent to the wrong recipient or a lost USB drive with customer info) and they have to identify if a breach has occurred and what steps to take. This kind of scenario-based learning forces employees to apply GDPR concepts (like recognizing a personal data breach and understanding reporting obligations) in a safe practice environment. By making the GDPR training interactive, Adaptive ensures that employees are not only hearing the rules but also practicing how to react in GDPR-relevant situations, which greatly improves retention and readiness.

Question 26

Does Adaptive offer prebuilt email phishing scenarios?

Accepted Answer

Yes. Adaptive comes with a vast library of prebuilt phishing simulation templates. There are hundreds (in practice, over a thousand) of realistic phishing scenarios available out-of-the-box, covering a wide variety of phishing themes and attack techniques. These include everything from fake password reset emails to highly targeted spearphishing templates. Administrators can pick from this library and launch campaigns immediately, or tweak the templates as needed. Having such a large set of pre-made scenarios means you can continually test employees with fresh and diverse phishing emails without having to craft each one manually.

Question 27

Does Adaptive provide risk insights by location?

Accepted Answer

Yes. Adaptive's analytics can be segmented by location, giving you a view of security performance and risk at the office/regional level. If your company operates in multiple cities or countries, the platform can show you, for example, that your "Asia-Pacific offices have a 15% phishing failure rate while your European offices are at 5%," or that "Office X has 20 high-risk users whereas Office Y has only 3," etc. You simply filter or group the report data by location (which Adaptive knows from user profiles). By providing these location-based insights, Adaptive lets you detect if certain geographic areas might need extra attention – perhaps due to differing local cultures or threat landscapes. For instance, you might find the risk is higher in one country because employees there haven't been receiving as much training in their language until Adaptive was deployed. With that knowledge, security teams can allocate resources or targeted campaigns appropriately.

Question 28

Does Adaptive provide training after SMS phishing failures?

Accepted Answer

Yes. One of Adaptive's strengths is tying the simulations to instant teachable moments. If an employee falls for a simulated SMS phish – say they click the link in the fake text – Adaptive can immediately present them with a brief "micro-training" module on their mobile device or computer. For example, right after clicking, they might receive a notice that it was a test and a quick explanation of what clues they missed ("The URL was suspicious because..."). This on-the-spot feedback helps reinforce the learning while the mistake is fresh. Additionally, Adaptive flags that user for follow-up; it might automatically assign a slightly longer training module specifically about mobile phishing to that person in the LMS, ensuring they get more practice. The platform may also send a quick quiz or require acknowledgment of the lesson learned. By doing this, Adaptive closes the loop: a failure in the simulation triggers coaching, so users learn from errors instead of just moving on.

Question 29

Does Adaptive support location-specific compliance requirements?

Accepted Answer

Yes. Adaptive has built-in support for tailoring compliance training to different jurisdictions. The platform includes country-specific modules and variations to account for local laws – for instance, privacy training will adjust to each region (GDPR for Europe, CCPA for California, LGPD for Brazil, etc.). It detects a user's location (often via their profile or domain) and serves the appropriate content. This applies not just to countries but even to states or provinces when needed (for example, it can supply a special harassment training module for New York vs. a different one for California). By delivering location-specific material, Adaptive ensures that each employee gets training that is compliant with the regulations of their region without the administrators having to manually assign different courses.

Question 30

Does Adaptive support multi-channel attack simulations?

Accepted Answer

Yes. Adaptive is built to carry out multi-channel phishing simulations. You can launch coordinated tests that span email, phone, and text message channels – for instance, an employee might get a fraudulent email and a follow-up SMS from the "same attacker," or even a deepfake voicemail – all as part of one integrated simulation campaign. The platform's AI persona feature enables these cross-channel attacks to include the same fake identity (like an executive persona) across different mediums, making the scenario very cohesive and realistic. This multi-channel capability reflects how actual social engineers operate (they might call and email and text a target), and Adaptive allows organizations to safely mimic that to train employees.

Question 31

Does Adaptive support outbound voice phishing?

Accepted Answer

Yes. Adaptive includes voice-call phishing ("vishing") simulations as part of its multi-channel platform. It can generate AI-driven voice calls or voicemails that impersonate trusted individuals (like executives) to train employees on phone-based social engineering attacks. These vishing tests use custom AI voice personas modeled on real people, making the scenarios highly convincing and teaching users to verify unexpected calls.

Question 32

Does Adaptive support SMS outbound phishing?

Accepted Answer

Yes. Adaptive allows you to run SMS-based phishing simulations ("smishing") as part of its multi-channel testing suite. It can simulate sending phishing texts to employees and even handle replies, closely mirroring real mobile phishing tactics. These smishing tests are enterprise-grade – they behave like actual attacker messages – and leverage AI to craft convincing, urgent-sounding texts. By supporting realistic SMS phishing campaigns, Adaptive helps train employees to recognize and report text-message scams, not just email threats.

Question 33

Does Adaptive use real-world intelligence in its simulations?

Accepted Answer

Yes. Adaptive's simulations draw on real-world data about your company to increase their realism. The platform uses open-source intelligence (OSINT) – publicly available information such as news releases, social media posts, or leaked email patterns – to inform the content of phishing tests. For example, it might incorporate the name of a new product your company just announced into a phishing email, or reference a fake "client" that's actually a partner listed on your website. By using these personal details and context, Adaptive's spearphishing simulations closely mimic how a real attacker would tailor their emails using OSINT. This trains employees to be cautious even when a message contains details that appear legitimate or familiar.

Question 34

How are custom deepfakes created in Adaptive?

Accepted Answer

Adaptive's platform streamlines the process of creating a custom deepfake persona. To create one, an admin uploads a clear photograph of the person they want to impersonate (for example, the CEO's headshot) and provides a short voice recording of that person (even a snippet as short as 10–20 seconds can work). Then, the admin enters the script – the text of what they want the AI persona to say. Adaptive's AI will process these inputs and generate a video where the person in the photo appears to speak the provided script in a natural manner, using the cloned voice. The result is delivered typically within a few minutes. The admin can then review the deepfake video and deploy it in a training module or phishing email. The heavy lifting (lip-syncing the video to the audio, matching voice tone, etc.) is handled by Adaptive's AI, making it very easy for a non-expert to create a believable deepfake for security awareness purposes.

Question 35

How are deepfake videos integrated into training and phishing?

Accepted Answer

Adaptive treats the deepfake video files much like any other media asset. Once you create a custom AI video (say, your CFO speaking via deepfake), you can upload that video into a training module through the module editor – for instance, placing it on a slide or as part of an interactive scenario. The training might then ask the learner a question about the video or have them choose an action (making it a part of the workflow). For phishing simulations, Adaptive allows you to include the video in a phishing email or on a fake landing page – e.g., the phishing email might link to a page that auto-plays the deepfake message, adding another layer of social engineering to the test. The platform's multi-channel simulation builder enables combining email, video, voice, etc., so the deepfake video can be one "step" in a more complex scenario. It's all handled within Adaptive's environment, meaning you can deploy and track interaction with the video easily, just like any other training content or phishing lure.

Question 36

How big is Adaptive Security's training library?

Accepted Answer

Adaptive's training content library is very extensive – it contains hundreds of interactive security and compliance training resources. This includes not only training modules but also supplementary awareness materials like security posters and ready-made newsletters, all kept up-to-date with current threats and policies. In practice, this means an organization has a wealth of content (on the order of hundreds of pieces) to cover a wide range of topics and reinforce them in multiple ways.

Question 37

How can organizations use their reporting data outside the platform?

Accepted Answer

Adaptive makes it easy to leverage the training and phishing data in other systems or formats. There is a Reporting API that allows organizations to programmatically query and pull data from Adaptive (for instance, retrieving up-to-date risk scores or training completion lists to feed into a central dashboard). Additionally, Adaptive provides direct integrations or export options for popular tools – for example, connecting to a SIEM or data lake so that phishing results can be correlated with other security events, or exporting user training status to an HR compliance system. Administrators can also schedule regular data exports (like a weekly CSV of key metrics) if they want to perform custom analysis in Excel or an internal BI tool. The platform's philosophy is not to silo your data: if you want to incorporate Adaptive's insights into a broader compliance or security report, you can do so by pulling the data via API or integration, rather than having to manually copy-paste from a dashboard.

Question 38

How can users access and download posters?

Accepted Answer

Accessing and using Adaptive's posters is straightforward for program administrators. In the Adaptive Security admin portal, there is a Content Library section which includes a tab or category for "Posters." Admins can browse the available poster designs (thumbnails are displayed). Once they find a poster they want to use, they can click it and typically see an option to Download the file – usually provided in a high-resolution image format like PNG or PDF for optimal print quality. By downloading the poster file, they can then print it in-house or through a print service, or distribute it digitally. The platform may also allow minor customization (like adding a company logo) before downloading, depending on the poster. But generally, it's as simple as a few clicks: navigate to Posters, choose the design, and hit Download.

Question 39

How can users find and use newsletters?

Accepted Answer

Administrators can access Adaptive's security newsletters through the same content library area where posters are found. In the admin portal, there is likely a "Newsletters" section listing each pre-written newsletter by date or topic. An admin can click on a newsletter to preview its content. To use it, they typically have two options: 1) Copy the content to clipboard – which would copy the formatted text and images so the admin can paste it directly into an email draft (or an internal newsletter system) and send it to employees; or 2) Download it as a PDF or HTML file, which can then be attached or distributed. Adaptive might also allow sending the newsletter via the platform itself. But generally, it's designed to be simple: find the newsletter in the library, grab its content, and distribute it through your usual communication channels (email, intranet, etc.).

Question 40

How comprehensive is Adaptive's compliance training library?

Accepted Answer

Adaptive's compliance training library is extremely comprehensive. It contains hundreds of modules covering virtually every major topic an organization would need to train on, from IT security policies to HR compliance to industry-specific regulations. The content is continually updated and expanded. In practical terms, this means an organization can rely on Adaptive as a one-stop solution for compliance and ethics training – you likely won't need to source another provider for a missing topic because Adaptive's library is so broad. Whether it's a niche topic like export controls or a common one like anti-harassment, the odds are Adaptive already has a module for it, or the tools to quickly create one. And since all these modules are on the same platform, the training experience is unified and easy to manage at scale.

Question 41

How difficult is it to deploy the PAB?

Accepted Answer

Adaptive's Phish Alert Button is very easy to deploy across the organization. It can be pushed out centrally via your email provider's admin console – for instance, as an add-in through Microsoft 365 or via the Google Workspace marketplace. Users do not need to install anything themselves; once the admin enables it, the button will automatically appear in their email client toolbar (often within a day, depending on client sync). The deployment doesn't require any complex configuration – it's a few clicks for admins – and because it's integrated at the server level, it causes no disruption to users' devices. In short, the PAB can be rolled out quickly and at scale, making it a low-effort addition to your security toolkit.

Question 42

How do employees report simulated or real phishing attempts?

Accepted Answer

Adaptive offers a one-click Phish Alert Button (PAB) that can be added to employees' email clients (e.g. Outlook or Gmail) for easy reporting of suspicious messages. When an employee clicks this button on a potential phish (whether it's part of a simulation or a real attack), the email is instantly forwarded to Adaptive's backend for analysis. Behind the scenes, Adaptive's AI-powered Triage system classifies the reported email as malicious, spam, or safe and takes appropriate action – for example, malicious emails can be automatically removed from all inboxes and an alert sent to the security team. This integrated workflow means employees just have to hit "Report," and Adaptive handles the analysis and alerting, greatly speeding up response.

Question 43

How do posters and newsletters support security awareness?

Accepted Answer

Posters and newsletters act as continuous reinforcement tools in a security awareness program. Formal training might happen once every few months, but posters and newsletters keep the discussion alive daily or weekly. Posters catch employees' attention during routine moments (grabbing coffee, etc.) and remind them in a subtle way of best practices – for example, a poster about tailgating might make someone stop a stranger following them through the door. Newsletters actively engage employees by providing fresh content – they might read a quick blurb about a new phishing scam in the monthly newsletter and be more vigilant as a result. Together, these tools ensure that security isn't just something employees think about during annual training; it becomes part of the workplace culture and conversation. They also demonstrate management's ongoing commitment to security, which can motivate employees to take it seriously. Essentially, posters and newsletters help maintain a constant "drip feed" of awareness that complements the deeper dives of interactive training, leading to better knowledge retention and behavior change.

Question 44

How do the Employment Law modules support employee rights?

Accepted Answer

Adaptive's Employment Law-related modules educate the workforce on key legal rights and obligations in the workplace. They cover areas such as equal employment opportunity (reinforcing that decisions must be free from discrimination based on protected characteristics), workplace rights (like the right to a harassment-free environment, the right to report concerns without retaliation, fair wage and hour rules, etc.), and the responsibilities of both employers and employees under laws like the Fair Labor Standards Act or Family and Medical Leave Act. By explaining these concepts in plain language, the modules empower employees to recognize if their rights (or the rights of coworkers) are being violated and encourage them to speak up (for instance, via whistleblower protections, which are also covered). Managers also learn about their duties to uphold these laws. In summary, the training fosters a culture of compliance and respect by making sure everyone knows what fair and lawful treatment looks like and what recourse they have if something is wrong.

Question 45

How do the Privacy & Data Protection modules help organizations?

Accepted Answer

Adaptive's Privacy and Data Protection modules educate employees on how to handle sensitive information properly and comply with data privacy laws. They cover fundamental best practices like not sharing personal data with unauthorized parties, using encryption or secure channels when transmitting data, and safely storing or disposing of records. They also explain key concepts of regulations such as GDPR or CCPA – for instance, what "personal data" is, why consent and data minimization matter, and how to recognize a potential privacy breach. By training employees on these points, organizations reduce the risk of data leaks or non-compliance, since staff learn how to avoid common mistakes (like sending a file with personal details to the wrong recipient) and understand the seriousness of protecting customer and employee information. In essence, the modules help build a culture where data is treated with care, which in turn helps the organization meet its legal obligations and maintain customer trust.

Question 46

How do User and Entity Behavior Analytics (UEBA) systems function in adaptive security?

Accepted Answer

User and Entity Behavior Analytics (UEBA) systems in adaptive security continuously analyze user interactions, authentication patterns, and data access behavior to establish normal baselines. They detect deviations from these baselines, flagging potential insider threats or compromised accounts for investigation, thus enhancing threat detection beyond rule-based systems.

Question 47

How does Adaptive address deepfake and impersonation risks?

Accepted Answer

Adaptive tackles deepfake and impersonation threats by actually using them (safely) in its training content. For example, the platform can generate a custom AI persona of one of your executives – essentially a deepfake video or audio – and include that in a training scenario or phishing test. Employees might receive a simulated voicemail from a "deepfaked" CEO asking for sensitive info, or see a training video where a fake executive gives fraudulent instructions. By exposing users to these AI-generated impersonations, Adaptive teaches them the subtle signs of a deepfake (like slight lip-sync issues or unusual requests) in a controlled environment. In simulations, if an employee falls for a deepfake bait, Adaptive will flag that and provide remedial training. Over time, this approach trains employees to be wary of not just written phishing, but also voice and video-based scams, which are a growing risk.

Question 48

How does adaptive authentication work within a Zero Trust environment?

Accepted Answer

In a Zero Trust environment, adaptive authentication analyzes contextual signals such as device type, location, user behavior, and network reputation to determine authentication requirements. Low-risk scenarios may allow seamless access, while high-risk scenarios trigger step-up authentication or access denial, ensuring security without unnecessary user friction.

Question 49

How does Adaptive calculate organizational risk?

Accepted Answer

Adaptive calculates risk using a weighted blend of key user behavior metrics. Each employee typically gets a risk score that takes into account factors like their phishing simulation performance (e.g., did they click on recent tests, and how many), their training status (did they complete mandatory courses on time and pass the quizzes), and possibly other inputs such as whether they report phishing or if they have repeat offenses. These individual scores can be aggregated to an organizational or departmental risk score. Essentially, risky behaviors (clicking a phish, skipping training) increase a user's score, while good behaviors (spotting simulations, completing training) keep it low. Adaptive's algorithm might assign different weights – for example, falling for a phishing test might raise risk more than being a week late on training – in order to prioritize what correlates most with potential breaches. The exact formula isn't exposed, but the outcome is a numeric risk level that makes it easy to compare and track risk across the company over time.

Question 50

How does Adaptive measure and report security performance?

Accepted Answer

Adaptive includes a comprehensive reporting dashboard that tracks key metrics of your security awareness program. Administrators get clear data on phishing simulation results (who clicked, who reported, failure rates), training progress (completion rates, quiz scores), and even adaptive risk scores that roll up user behavior into an overall risk level. The reports are flexible – you can filter by department or time period, for example, to see trends (like improvement in a specific team's performance). The platform can also automatically email these reports on a schedule. By providing these consistent, customizable insights, Adaptive makes it easy to monitor the program's effectiveness and identify where to focus next (e.g. if one department has higher risk scores, you can target more training there).

Question 51

How does Adaptive Reporting support security decision-making?

Accepted Answer

Adaptive's reporting provides actionable insights that help security teams and management make informed decisions. By highlighting which areas (departments, locations, topics) have higher failure rates or risk scores, it points out where the human vulnerabilities lie. Security leaders can use this information to allocate resources – for example, deciding to run an extra phishing workshop for the Marketing team if reports show they're struggling more than others. The trend lines and metrics allow measurement of whether past decisions are working: did the additional training last quarter actually reduce click rates this quarter? Is the risk score going down over time after certain initiatives? This kind of measurement is crucial for justifying and tuning the security awareness strategy. Additionally, if reporting shows, say, that very few phishing emails are being reported (even real ones), a decision might be made to simplify the reporting process or campaign about the PAB. In sum, Adaptive's reporting turns raw data into clarity about where to act next and how well current efforts are performing, directly informing strategic and tactical security decisions.

Question 52

How does adaptive security address false positive management in machine learning models?

Accepted Answer

Adaptive security addresses false positive management by implementing continuous tuning of machine learning models. Analyst feedback on misclassifications is used to refine detection algorithms, and detection thresholds are adjusted to balance sensitivity and specificity, minimizing alert fatigue and improving detection accuracy.

Question 53

How does adaptive security align with compliance frameworks like NIST CSF and ISO 27001?

Accepted Answer

Adaptive security aligns with NIST CSF and ISO 27001 by enabling continuous identification, protection, detection, response, and recovery functions. Its emphasis on ongoing monitoring, behavioral analytics, and dynamic policy adjustment supports the continuous improvement and risk-based decision-making required by these frameworks.

Question 54

How does adaptive security correlate simulation performance with real-world incident reduction?

Accepted Answer

Adaptive security platforms correlate phishing simulation performance with real-world incident data by analyzing whether improvements in simulation metrics, such as increased reporting rates and reduced repeat offenders, translate into fewer actual phishing incidents. This provides direct evidence of risk reduction and program effectiveness.

Question 55

How does adaptive security differ from traditional cybersecurity approaches?

Accepted Answer

Adaptive security differs from traditional cybersecurity by continuously monitoring, learning, and adjusting security measures in real time. Traditional approaches rely on static, perimeter-based defenses and signature-based detection, while adaptive security uses behavioral analytics, automation, and contextual awareness to respond dynamically to new and evolving threats.

Question 56

How does adaptive security improve Security Operations Center (SOC) efficiency?

Accepted Answer

Adaptive security enhances SOC efficiency by implementing Security Orchestration, Automation, and Response (SOAR) platforms. These platforms automate triage, enrichment, and response to threats using predefined playbooks, allowing analysts to focus on complex investigations and reducing alert fatigue from high volumes of security alerts.

Question 57

How does adaptive security support human risk management?

Accepted Answer

Adaptive security supports human risk management by using the APTT framework: Assessing employee behavior through simulations and training, Prioritizing high-risk individuals, Tailoring interventions to address specific vulnerabilities, and Tracking the effectiveness of interventions to ensure continuous improvement in reducing human-driven security risks.

Question 58

How does adaptive security support passwordless and advanced authentication technologies?

Accepted Answer

Adaptive security supports advanced authentication by enabling passwordless access through hardware tokens, biometrics, and cryptographic keys. It also supports decentralized identity systems, such as blockchain-based authentication, by dynamically adjusting authentication requirements based on contextual risk signals, improving both security and user experience.

Question 59

How does Adaptive Security train employees on AI-driven threats?

Accepted Answer

Adaptive uses immersive, scenario-based modules to educate employees about new AI-enabled attack methods. The training is highly interactive – for example, an employee might watch a deepfake video of their CEO giving an unusual instruction and have to decide if it's legitimate, or go through a simulation where they must identify a spearphishing email generated by AI. The platform personalizes training content to each employee's role and risk level, meaning users see scenarios relevant to their job (e.g. finance staff get deepfake invoice scams, IT staff see tech-specific ploys). Adaptive also continuously updates the training using real-world intelligence, so it covers the latest tactics criminals are using (like AI chatbot phishing lures or social media deepfakes) and teaches employees how to spot them in practice.

Question 60

How does Adaptive simplify compliance program management?

Accepted Answer

Adaptive streamlines many of the tedious aspects of managing a compliance training program. All the courses (security, HR, privacy, etc.) are in one centralized library with dashboards showing completion rates, so you can monitor everything at a glance. The platform automates user management by syncing with HR systems – for example, new hires are automatically assigned the required trainings, and departing employees can be marked complete or removed. It also automates sending reminders to those who haven't completed courses, sparing admins from chasing people. The AI Content Creator reduces the work needed to update or create courses (as discussed, it can draft content for new regulations quickly), which means less manual content development. And integration with GRC tools or spreadsheets means reporting is easier – you're not gathering data from multiple places. Overall, by centralizing tasks and using AI/automation, Adaptive cuts down the admin hours needed to keep a compliance training program running and up-to-date.

Question 61

How does Adaptive support audit and regulatory requirements?

Accepted Answer

Adaptive's platform is built to make compliance training not just effective for learners but also well-documented for auditors. Each compliance course is expert-vetted and often includes an attestation at the end – employees formally acknowledge they understood the policy or law presented. The system can enforce requirements like minimum viewing time (ensuring, say, a 1-hour course is actually spent for mandated topics). All of this is logged automatically. Adaptive maintains detailed records (who took which course, when, their score, their attestation) that can be easily exported as proof of compliance. It also integrates with GRC or HR systems to cross-check completion status. This means when an audit or regulatory inspection happens, an admin can quickly pull up reports showing 100% completion of required trainings, along with dates and attestation records, satisfying the typical evidence requirements.

Question 62

How does Adaptive support enterprise scalability for SMS phishing?

Accepted Answer

Adaptive's smishing simulation capability is built to scale for large organizations. It has a robust delivery infrastructure that can send out large batches of SMS messages reliably across various mobile carriers (hundreds or thousands of employees can receive the test text around the same time without throttling issues). It also handles international messaging, so a global company can run one campaign for all regions. On the reporting side, Adaptive aggregates results across all those sends – giving statistics on delivery, clicks, and replies for the entire enterprise and by sub-groups, with real-time updates similar to email sims. Moreover, just like with email, Adaptive's platform filters out noise such as automated bot clicks or previews (some phones or carrier systems may pre-scan links; Adaptive can detect those so they don't count as a user failure). The system also manages opt-out compliance and respects any mobile regulations behind the scenes so the admin doesn't have to. All of this means whether you're simulating smishing for 50 people or 50,000, Adaptive can execute it smoothly with minimal manual effort.

Question 63

How does AI improve compliance training creation?

Accepted Answer

AI greatly accelerates and simplifies the process of developing compliance courses. Instead of a team of instructional designers spending weeks on a new module, Adaptive's AI can draft a fully structured course in seconds from source material. For example, if a new law is passed, you could take a summary of its requirements, input it into Adaptive, and quickly receive a proposed training outline complete with explanatory text and questions. This course can then be fine-tuned and deployed far faster than traditional methods. AI also ensures that the content is not only fast to create but remains accurate and thorough – it can parse dense regulatory text and highlight the key points that employees need to learn. Essentially, AI reduces the time from "need identified" to "training delivered," which is crucial in compliance when regulations change frequently.

Question 64

How does Phish Triage improve security operations compared to manual review?

Accepted Answer

By automating the bulk of phishing email processing, Phish Triage dramatically accelerates and streamlines operations. In a manual process, security staff might spend hours reviewing and deleting phishing emails one by one; with Triage, the majority of reports are handled in seconds with no human intervention (malicious emails are gone almost immediately). This speed reduces the window of risk – even if hundreds of employees got a phishing email, Triage can purge it before many have a chance to click. From an overhead perspective, it allows a small security team to effectively manage a large volume of phishing reports, since they only need to focus on a few edge cases per week instead of triaging every single submission. The time saved can be redirected to other security tasks. Plus, Triage's consistent, rules-based decisions mean fewer things slip through the cracks compared to potentially variable manual judgments. All together, it improves the enterprise's resilience by responding to threats faster and letting the security team work more strategically instead of firefighting each phishing email.