Adaptive Security

## Can SMS phishing be customized?

Yes. Adaptive allows a high degree of customization for smishing simulations. Administrators can choose from a library of pre-written SMS phishing templates (such as "HR Notification" or "Bank Alert") and then tailor the details to fit their organization. You can edit the message content, insert personalizations like the employee's name, tweak the sender name or number (to mimic local brands or internal numbers), and decide on the payload (a link vs. a requested reply). You can also schedule when these texts go out, perhaps aligning with work hours or, conversely, sending at odd hours to imitate attackers. Because threats differ, an organization might create a custom scenario – say, a fake message about an office event or an IT support verification – which Adaptive supports through its template editor. The platform's flexibility means the security team can craft SMS tests that feel relevant and believable to their specific employee base, increasing the realism and educational value of the simulation.