Phish Triage is Adaptive Security's automated phishing incident response module. It uses AI to quickly analyze any phishing email reports that come in (for example, via the PAB) and categorizes them – typically as malicious, spam, or benign. The crucial part is that Triage doesn't just categorize; if it determines an email is malicious, it can instantly remove that email from all users' inboxes across the organization and neutralize the threat, without waiting for human intervention. Security teams are then alerted about the incident, but they only need to manually review the borderline or "edge" cases where the AI isn't confident. In essence, Phish Triage serves as a fast filter and responder: it clears the obvious bad stuff and hands off only the tricky emails to analysts, vastly speeding up response and reducing workload.
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