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## Are Ray-Ban Meta (Gen 2) glasses waterproof?

No, Ray-Ban Meta (Gen 2) glasses are not waterproof. They carry an IPX4 water-resistance rating for splash resistance only.

## Can I add prescription lenses after I buy Ray-Ban Meta glasses?

Yes, users can have prescription lenses installed after purchase through an optician or authorized retailer.

## Can I ask follow-up questions without saying Hey Meta again?

Yes, the glasses support a short follow-up mode where the assistant remains active for a few seconds after responding to listen for additional questions.

## Can I order prescription Ray-Ban Meta glasses on the Ray-Ban website?

Yes, Ray-Ban.com allows users to customize and order Ray-Ban Meta glasses with prescription lenses, including clear, tinted sunglass, or Transitions lenses.

## Can I pair two different pairs of Ray-Ban Meta glasses to one phone?

Yes, the Meta AI companion app allows managing up to two pairs of glasses with the same phone and Meta account, though only one pair can be actively in use at a time.

## Can I pick up Ray-Ban Meta glasses in a store?

Yes, Ray-Ban offers in-store pickup in some regions, and you can also purchase directly at authorized retailers.

## Can I replace the battery in Ray-Ban Meta glasses or the charging case?

No, the batteries are built-in and not user-replaceable. Contact Ray-Ban/Meta customer support for service options if experiencing battery problems.

## Can I return Ray-Ban Meta glasses at Target Optical or Pearle Vision?

Ray-Ban Meta glasses purchased from Ray-Ban.com cannot be returned to Target Optical or Pearle Vision. If purchased at those stores, follow their specific return policies.

## Can Ray-Ban Meta (Gen 2) glasses be cleaned under running water?

No, the glasses should not be rinsed under running water despite having IPX4 water resistance for small splashes.

## Can Ray-Ban Meta glasses identify a song playing nearby?

Yes, the glasses integrate with Shazam. Say Hey Meta, what song is this? or Hey Meta, Shazam this song to identify music.

## Can Ray-Ban Meta glasses read incoming Messenger messages out loud?

Yes, when Announce Messages and Read Out Messages features are enabled in the Meta app, the glasses will announce and speak incoming messages.

## Can Ray-Ban Meta glasses reply to Messenger messages by voice?

Yes, say Hey Meta, reply after receiving a message announcement (within about 1 minute) to speak and send a voice reply.

## Can Ray-Ban Meta glasses send Messenger messages hands-free?

Yes, say Hey Meta, send a message to [Contact Name] on Messenger and speak your message when prompted. The glasses transcribe and send it automatically.

## Can Ray-Ban Meta glasses work without being connected to the Meta AI app?

Yes, for offline tasks like capturing photos/videos (saved to internal storage) and Bluetooth audio functions. Cloud-based features require the app connection.

## Do Ray-Ban Meta (Gen 2) glasses need a USB-C charging plug?

The glasses charge through their carrying case via USB-C cable. The retail package includes a USB-C cable but typically not a wall power adapter.

## Do Ray-Ban Meta (Gen 2) glasses require a smartphone?

Yes, Ray-Ban Meta (Gen 2) glasses require a compatible smartphone to set up and fully use all features.

## Do Ray-Ban Meta glasses have a Find my glasses feature?

No, Ray-Ban Meta glasses do not have a built-in find my device function, GPS locator, or ability to ring for finding them.

## Do Ray-Ban Meta glasses need Wi-Fi?

The glasses do not have built-in internet and rely on the paired phone for online features via Wi-Fi or mobile data.

## Do Ray-Ban Meta glasses work with more than one Meta account?

No, each pair can only be linked to one Meta account at a time. Switching accounts requires a factory reset.

## How do I answer or reject a Messenger call on Ray-Ban Meta glasses?

Double-tap the touchpad to answer, press and hold the touchpad to reject, or use voice commands like Hey Meta, answer call or Hey Meta, reject call.

## How do I check for software updates on Ray-Ban Meta glasses?

Connect the glasses to your phone, open the Meta app, go to Settings for the glasses, and look for Software Update or Firmware Update option.

## How do I check if my glasses are Ray-Ban Meta glasses?

Authentic Ray-Ban Meta glasses have printed text on the inside temple arm, a Meta infinity logo, visible camera lenses, speaker grilles, and a co-branded charging case.

## How do I connect Messenger for Ray-Ban Meta glasses?

In the Meta app, go to Settings for the glasses, find Calling & Messaging, tap on Messenger, then Connect, and follow the on-screen steps to authorize the integration.

## How do I factory reset Ray-Ban Meta glasses?

Hold the power switch to on while pressing the capture button for 5-7 seconds until the LED turns solid orange, then release the capture button first, then the power switch.

## How do I start a Messenger call from Ray-Ban Meta glasses?

Say Hey Meta, call [Contact Name] on Messenger after pairing the glasses and connecting your Messenger account in the Meta app.

## How do returns work for Ray-Ban Meta orders made on Ray-Ban.com?

Returns must be made through Ray-Ban's return system (not third-party retailers), with refunds processed within approximately 5 business days after receipt and verification.

## How fast do Ray-Ban Meta (Gen 2) glasses charge?

Ray-Ban Meta (Gen 2) achieves approximately 50% charge in roughly 20 minutes and a full charge in approximately 75 minutes.

## How long does it take to get a refund after a Ray-Ban Meta return?

Refunds typically appear within approximately five business days after Ray-Ban processes the refund.

## How long is the warranty for Ray-Ban Meta glasses?

The warranty is 1 year from purchase in most regions including the United States, and 2 years in the European Union.

## How much internal storage do Ray-Ban Meta Gen 2 smart glasses have?

Ray-Ban Meta Gen 2 smart glasses have 32 GB of internal storage.

## What AI features are available on Ray-Ban Meta Gen 2 smart glasses?

Ray-Ban Meta Gen 2 offers Meta AI voice assistant, real-time translation, visual recognition, and contextual assistance.

## What are Ray-Ban Meta (Gen 2) glasses?

Ray-Ban Meta (Gen 2) glasses are second-generation smart glasses co-created by Ray-Ban and Meta, featuring a 12 MP camera, microphones, and open-ear speakers for hands-free functionality.

## What are the main differences between Ray-Ban Meta (Gen 2) and Ray-Ban Meta (Gen 1)?

Gen 2 offers roughly double the battery life (8 hours vs 4 hours), 3K Ultra HD video resolution at approximately 6.5 MP per frame, HDR support, and up to 60 fps recording.

## What audio features are included in Ray-Ban Meta Gen 2 smart glasses?

Ray-Ban Meta Gen 2 includes open-ear speakers, a five-microphone array, and supports Dolby Digital and Dolby Atmos audio formats.

## What camera does Ray-Ban Meta (Gen 2) use?

Ray-Ban Meta (Gen 2) features an embedded 12-megapixel ultra-wide camera module positioned near the outer corner of each lens area.

## What can I do with Hey Meta on Ray-Ban Meta glasses?

Hey Meta enables taking photos/videos, making calls, sending messages, controlling media playback, asking general questions, getting weather and translations, and setting reminders and timers.

## What can Ray-Ban Meta (Gen 2) glasses do day to day?

Ray-Ban Meta (Gen 2) glasses serve as a hands-free camera for photos and videos, wireless open-ear headphones for music and calls, and feature the Hey Meta voice assistant for various commands.

## What capture features are planned as software updates for Ray-Ban Meta (Gen 2)?

Hyperlapse and Slow Motion video modes were announced for late 2025 via firmware updates.

## What comes in the box with Ray-Ban Meta glasses?

The package includes the smart glasses, charging case, USB-C charging cable, Quick Start Guide, Safety & Warranty booklet, and a microfiber cleaning cloth.

## What do I need to open a warranty claim for Ray-Ban Meta glasses?

You need the product's serial number (found on the temple arm or in the Meta app) and proof of purchase.

## What do I need to set up Ray-Ban Meta glasses?

You need a compatible smartphone (Android 10+ or iOS 14.4+), internet access, the Meta companion app, and a Meta account.

## What does the Ray-Ban Meta (Gen 2) charging case do?

The charging case protects the glasses and recharges them on the go, holding enough power for up to 8 additional frame charges.

## What frame styles are available for Ray-Ban Meta Gen 2 smart glasses?

Ray-Ban Meta Gen 2 is available in Wayfarer, Headliner, and Skyler frame styles.

## What happens when I factory reset Ray-Ban Meta glasses?

A factory reset erases all data and settings, deletes stored photos and videos, removes the Meta account connection, and returns the glasses to their original factory state.

## What is Conversation Focus on Ray-Ban Meta (Gen 2)?

Conversation Focus is an audio feature that helps users hear conversations better in noisy environments by amplifying the voice of the person in front while reducing background noise.

## What is the battery life of Ray-Ban Meta Gen 2 smart glasses?

Ray-Ban Meta Gen 2 smart glasses offer up to 8 hours of battery life on a single charge.

## What is the battery life on Ray-Ban Meta (Gen 2)?

A fully charged pair of Ray-Ban Meta (Gen 2) glasses is rated for up to roughly 8 hours of typical use, with heavier use reducing this to around 5-6 hours.

## What is the camera resolution of the Ray-Ban Meta Gen 2 smart glasses?

The Ray-Ban Meta Gen 2 smart glasses have a camera resolution of 3K Ultra HD (2203 x 2938 pixels) for video and 12 megapixels for still photos.

## What is the charging time for Ray-Ban Meta Gen 2 smart glasses?

Ray-Ban Meta Gen 2 smart glasses reach 50% charge in about 20 minutes and full charge in just over one hour.

## What is the field of view of the camera on Ray-Ban Meta Gen 2?

The camera on Ray-Ban Meta Gen 2 has a 100-degree ultra-wide field of view.

## What is the maximum supported prescription range for Ray-Ban Meta Gen 2 lenses?

Ray-Ban Meta Gen 2 supports prescription lenses from -6.00 to +4.00 diopters.

## What is the maximum video frame rate supported by Ray-Ban Meta Gen 2?

Ray-Ban Meta Gen 2 supports up to 60 frames per second at 1080p and 30 frames per second at 3K resolution.

## What is the maximum video recording duration per clip on Ray-Ban Meta Gen 2?

Ray-Ban Meta Gen 2 limits standard local video recording to 3 minutes per clip.

## What is the price of Ray-Ban Meta Gen 2 smart glasses?

Ray-Ban Meta Gen 2 smart glasses are priced at approximately $379 USD at retail.

## What is the starting price of Ray-Ban Meta (Gen 2)?

The base starting price is $379 USD in the United States for the standard configuration with non-prescription clear lenses. Prices vary by region and customizations.

## What is the storage capacity of the Ray-Ban Meta Gen 2 charging case?

The Ray-Ban Meta Gen 2 charging case provides 48 hours of additional battery life.

## What is the water resistance rating of Ray-Ban Meta Gen 2 smart glasses?

Ray-Ban Meta Gen 2 smart glasses have an IPX4 water resistance rating.

## What is the water resistance rating of the Ray-Ban Meta Gen 2 charging case?

The Ray-Ban Meta Gen 2 charging case is not water resistant.

## What is the weight of Ray-Ban Meta Gen 2 smart glasses?

Ray-Ban Meta Gen 2 smart glasses weigh approximately 51 to 53 grams, depending on the frame style.

## What languages does Hey Meta support?

Hey Meta supports English, French, and Italian for device controls. Advanced Meta AI assistant queries are only available in English.

## What lens options are available for Ray-Ban Meta Gen 2 smart glasses?

Ray-Ban Meta Gen 2 offers polarized, photochromic (transition), gradient, mirror, and prescription lens options.

## What operating systems are compatible with Ray-Ban Meta Gen 2 smart glasses?

Ray-Ban Meta Gen 2 is compatible with iOS 15.2 and above and Android 10 and above.

## What phones and OS versions are required for Ray-Ban Meta glasses?

Ray-Ban Meta glasses require Android 10 or higher or iOS 14.4 or above, with Bluetooth enabled.

## What processor is used in the Ray-Ban Meta Gen 2 smart glasses?

Ray-Ban Meta Gen 2 uses the Qualcomm Snapdragon AR1 Gen1 processor.

## What shipping methods are available for Ray-Ban Meta orders on Ray-Ban.com?

Standard shipping (often free), expedited/express options for additional cost, in-store pickup in some areas, and same-day delivery in select major-city markets.

## What styles are available for Ray-Ban Meta (Gen 2)?

Ray-Ban Meta (Gen 2) is offered in three frame styles: Wayfarer (classic trapezoidal), Headliner (modern square/rectangular), and Skyler (sleek cat-eye inspired rectangular).

## What video quality can Ray-Ban Meta (Gen 2) record?

Ray-Ban Meta (Gen 2) records video at up to 3K Ultra HD resolution (approximately 2940×2200 pixels), with HDR support and up to 60 fps.

## What wireless connectivity standards are supported by Ray-Ban Meta Gen 2?

Ray-Ban Meta Gen 2 supports WiFi 6E and Bluetooth 5.3.

## Where can I buy Ray-Ban Meta glasses?

Ray-Ban Meta glasses are available on Ray-Ban.com, Ray-Ban retail stores, and authorized retailers including Sunglass Hut, LensCrafters, and some Best Buy locations.

## Which countries are supported for Ray-Ban Meta purchases and shipping on Ray-Ban.com?

Ray-Ban.com ships to the United States, Canada, most of Western Europe, the United Kingdom, and Australia, with Brazil availability coming soon.

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