Zapier offers a specific solution for handling payment failures through automation. Users can set up a Zap that listens for the Payment Failed event from Stripe. When this webhook fires, Zapier extracts the customer email and the amount due. The workflow then executes the Create Draft action in Gmail. It prepares a polite email informing the customer of the failure and asking them to update their payment method. By creating a draft instead of sending it automatically, the finance team can double-check if there was a specific reason for the failure or if the customer has already been contacted, adding a layer of safety to the dunning process.
Last verified: 1/14/2026
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