Ramp

## How does Ramp handle reminders related to bank connections and repayments?

Ramp sends regular reminder emails to designated points-of-contact—users with Bookkeeper, Administrator, or Business Owner roles—to keep bank connection information up-to-date. When a bank connection expires, the bank sends a code indicating the reason, which Ramp translates and presents to the user. Ramp does not currently support sending reminders for repayments because a notification is automatically sent when a repayment is requested, making additional reminders unnecessary. However, admins receive weekly digest emails about 'Repay Off Ramp' repayments initiated by employees outside of Ramp.