AAA

AAA inspectors conduct comprehensive evaluations that cover all major areas of a hotel property. This includes guest rooms (often multiple room types), bathrooms, lobbies and common spaces, hallways and corridors, recreational facilities such as gyms and pools, on‑site dining areas, elevators, and emergency exits. Inspectors assess cleanliness and overall upkeep, looking for dust, dirt, stains, mold, and signs of poor maintenance. They evaluate the condition and quality of furnishings, fixtures, and décor, ensuring they meet expected standards. Inspectors also verify that amenities and in‑room features function properly, including lighting, HVAC systems, televisions, and plumbing. Throughout the visit, inspectors observe service quality, noting interactions with front desk staff and employees in all guest‑facing areas to evaluate professionalism, responsiveness, and overall guest experience.